Purchase Guide / For
Agency Customers
Guide
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- Purchase Guide / For Agency Customers
We welcome enquiries regarding the introduction of new HACCP-compliant products, as well as requests for the complete replacement of your current cleaning supplies. Please do not hesitate to contact us.
Purchase Process
Enquiries
“I don’t know what cleaning supplies to choose”
“I’m looking for cleaning supplies with features or shapes not found in standard products”
“I want to know about quotations and delivery times”
“I’d like advice on introducing HACCP-compliant products after seeing the site”
- Our dedicated staff will be happy to assist with any enquiries, consultations, or requests for quotations via telephone or email.
- If you call us, we will endeavour to provide an estimate on the spot.
Please feel free to contact us by telephone or via our dedicated online form.
Product proposals and quotations
- After taking your requirements over the phone or by other means, we will propose the most suitable products.
- We will provide quotations promptly.
- Should we not have a product that meets your requirements, we can propose a custom solution.
- In selecting HACCP-compliant products, we conduct on-site surveys and propose products from an expert perspective.
Consideration, business discussions, trial implementation
- Sales are generally conducted through our authorised agents. Should you have any queries regarding transactions, please do not hesitate to contact us.
- When conducting product evaluations prior to purchase or procurement, we can provide trial samples (for a fee).
- We are pleased to arrange factory tours at Takasago for our business partners. Please do not hesitate to contact us.
Purchase
- We accept orders through our authorised agents.
- If in stock, same-day dispatch is possible.
After-sales support
- Should any issues arise, we will respond promptly, including investigating the cause. Please use Takasago products with confidence.
- Furthermore, should you have any custom requests regarding the shape or specifications after actually using the product, we will be happy to accommodate them. Please do not hesitate to consult with us.
Transaction Guide
| Sales Channels | ・Products are sold through authorised distributors.・Should you not have a designated distributor, please contact us. ※Individual customers may purchase directly from our online shop: http://www.e-takasago.com/ |
|---|---|
| Products Handled | ・Cleaning supplies listed in our catalogue for HACCP compliance ・Custom-made and bespoke cleaning supplies ・General cleaning supplies |
| Minimum Order Quantity | ・For HACCP-compliant products, orders can be placed from one unit. ・For general cleaning supplies, please enquire separately. |
| Ordering | ・Please place orders through your authorised distributor. ・For any enquiries, please contact us by telephone or via our dedicated online form. |
| Pricing | ・Quotations are provided separately for each product. ※Prices may vary depending on order lot size, etc. |
| Delivery Charges | ・Free shipping for orders totalling ¥5,000 or more (including tax) per delivery . ・A shipping fee of ¥1,100 (including tax ) applies to orders under ¥5,000 (including tax) per delivery. ※Shipping costs may be subject to quotation depending on circumstances. |
| Payment Methods | ・Varies according to arrangements between the customer and the agency. |
| Delivery Time | Orders are typically delivered within 1 to 7 days after confirmation. *Same-day dispatch is possible if stock is available . |
| Quotations | Please contact us by telephone or via our dedicated online form. We will typically provide a quotation within approximately 3 business days. |
| Returns and Exchanges | Should you receive any of the following: ・Items with initial defects ・Items not matching your order ・Items damaged or soiled due to unforeseen accidents during delivery Please contact us within 7 days of receipt and return the item at our expense. After inspection, we will either exchange it for a new item or issue a refund. ※All returns and exchanges require the item to be unused. |
To our sales agency customers
Takasago, a manufacturer of HACCP cleaning supplies, does not merely wholesale products.
- Advice on the introduction and management of effective cleaning supplies
- Selection of products suitable for factory and other industrial sites
- Product description for customers
- Provision of demonstrations and samples
We provide comprehensive support as specialists in the HACCP field.
“Product descriptions are a hassle,
” “I’m worried I won’t be able to answer specialised questions about HACCP.”
In such cases, please rest assured that Takasago will take the lead in handling the matter.
Benefits of doing business with Takasago
We can provide well-founded proposals for implementing
HACCP-compliant products.
HACCP compliance is now an essential requirement in many factories.
Takasago’s products,
・Foreign object contamination prevention
・Colour-coded management ・Hair shedding prevention ・Chemical resistance
・Heat resistance
The designs are crafted to meet the exacting standards
required on-site. These are products that enable proposals grounded in clear rationale and justification – not simply because they are inexpensive, but because they are precisely what the job demands.
Manufacturer sales support
We provide the following support for our authorised retailers.
- Provision of product documentation
- Accompanying on business negotiations
- Demonstration
- Provision of trial products
We value a system where we collaborate to make proposals, rather than simply selling and moving on.
This is a product that is easy to continue using.
Takasago’s products are primarily consumables. Therefore,
- Regular replacement
- additional purchase
- Horizontal deployment at the site
It has the characteristic of being prone to occur and is likely to lead to ongoing transactions.
Process for Business Partners
Contact Us- Hearing
- Explanation of
Terms and Conditions - Open an account and start
trading
This is suitable for companies such as these
- We handle products for the food, medical, cosmetics, and manufacturing industries.
- We are seeking manufacturers with strong expertise in HACCP
- We are seeking a manufacturer who can respond flexibly and promptly to customer meetings and demonstrations.
- We are seeking a manufacturer capable of flexibly accommodating not only standard products but also custom specifications and shapes.
Please feel free to contact us for an initial consultation.
“I’d like to see if it suits our home,
” “I’d like to see what products are available,
” “I’d just like to hear more about it.”
Even at that stage, it’s absolutely no problem. Please feel free to get in touch.
[ご連絡先]
| 03-3652-5136 | （土日祝除く9:00～17:00） 営業部：金子（かねこ）宛て |